Contest Winner Says 1-800-Flowers Won’t Make Good On Year’s Supply Of Dog Food Prize

Several months ago, the folks at 1-800-Flowers held a photo contest, wherein dog owners submitted pics of their pooches wearing bunny ears and then stumped for votes. The person who submitted the winning photo was to win, among other things, a year's supply of dog food. But, says the winner, when 1-800-Flowers found out she'd be giving her winnings to a dog shelter, they decided she didn't win the contest after all.

BlogFourPaws.com has the full details of the story, but here are some basics.

The woman who submitted the photo says she openly did so on behalf of the rescue organization and claims she saw nothing in the rules forbidding her from doing so.

But after she won and provided 1-800-Flowers with the rescue's address as the destination for the dog food, she never heard back from the website, nor did the rescue receive the dog food.

She says multiple attempts to contact the company were ignored or brushed off. Until she finally got someone who told her that the contest's prize was non-transferable and she had voided her contest win by asking for the dog food to be sent to the rescue.

Attempts to get a further response have been futile, say the rescue people.

BlogFourPaws also reached out to Wag.com, the company that was to provide the actual food for the prize and received this more hopeful response:

We’re working on getting to the bottom of the 1-800-FLOWERS, promotion, since so much has happened lately regarding this! We’ve contacted [the rescue organization] and spoken with 1-800-FLOWERS about this, but unfortunately, we aren’t able to disclose the details of what’s being discussed with them at this time. Don’t worry, though–as soon as we’re able, we will keep everyone in the loop–especially since their fans are the ones that helped [the dog owner] to win the contest in the first place!

While we could understand that 1-800-Flowers might have an issue with sending the prize to someone other than the declared winner, we don't see how a mere request voids her victory. If the company insists on it being a non-transferable prize, than send the food to the woman who won; she can do with it as she pleases at that point.

Thanks to everyone who sent in the tip!

by Chris Morran via The Consumerist